Processing Time is defined as the time it takes us to create and prepare your order for shipment and does not include shipping time.
The current processing time for most orders is 3-5 business days which does not include weekends and holidays and does not apply to PRE ORDER items. If the processing time of an item will exceed 5 business days, the processing time will be indicated in the description of that particular item.
Please contact us if you need an item sooner and we will do our best to meet your specific needs.
We offer a flate rate shipping of $3.99 and free first class shipping for orders totalling $49.00 or more, this applies to US orders only. Orders are shipped via USPS First Class Mail which usually takes 2-5 business days for US domestic. We also offer USPS Priority mail which speeds up shipment to 2-3 days. Please note: Priority shipping upgrade does not apply to the time it takes for your order to be processed.
Once an item has shipped Adassa Rose cannot be held responsible for lost packages. We do not offer refunds for packages which have been delayed, damaged or lost by USPS.
International shipping rates are based on weight and start at $14.95. Orders are shipped via USPS first class mail which usually takes up to 3 weeks. Adassa Rose is not responsible for customs charges. We do not offer refunds for packages which have been delayed, damaged or lost by USPS.